ACCESSIBILITY BOOKING

visuel GMF

 

LIST OF MATCHES

 

FRANCE 2023 CONTRIBUTES TO BETTER ACCESSIBILITY

In line with its CSR policy, France 2023 wants to organise a Rugby World Cup with a positive impact. Our ambition is to go beyond the organisation of 48 matches, and to deliver an event that is sustainable both in terms of the way it takes place and the impact it will have on the future.

France 2023 will offer a respectful and optimal support program for people with disabilities so that all rugby fans can participate in the event.

 

ACCOMPANYING PROGRAM

Our objective is to offer a customised program that will facilitate your arrival at the stadium and your return. France 2023 will notably rely on a transport service, within the perimeter of the host city, to give you access to the 2023 Rugby World Cup venues.

 

RECEPTION PROGRAM

France 2023 is working with accessibility experts to provide innovative solutions to maximise spectator experience during the competition. Our ambition is to offer a standardised audio description system in all nine stadiums of the competition.

Rugby World Cup 2023 will be accessible to all!

 

visuel GMF

GMF : TITLE SPONSOR OF THE ACCESSIBLE SEATS WELCOME PROGRAMME

GMF is strongly committed to equal opportunities, a priority pillar of its CSR policy, and is developing a number of initiatives to promote inclusion with its institutional and sporting partners. Because rugby should be shared by all, GMF is proud to accompany France 2023 and as title sponsor of the PSH/PMR welcome programme.
GMF will mobilise a number of its employee volunteers around a dedicated welcome programme.

Thanks to specific and personalised support, each and every one of you will be able to enjoy your stadium experience and thrill to the matches in the best conditions.

 

WHO IS THE ACCESSIBLE SEATS SALE FOR?

To get tickets for accessible seats you must have one of the following disabilities and provide supporting documentation:

 

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WHEELCHAIR USERS

MOBILITY IMPAIRED

HEARING IMPAIRED

VISUALLY IMPAIRED

LEARNING DISABILITY

 

WHAT THE SALE IS ABOUT?

You will be able to book one seat per match, with or without an accompanying person, up to a maximum of three matches. Only the seat for the companion will be charged.

To benefit from a free accessibility seat you must load supporting documentations into "my documents" - section of your ticketing account, at the end of the booking process.

Tickets will be sold on a first come, first served basis.

HOW DO I BOOK AN ACCESSIBLE SEAT?

There are 3 steps to booking accessible seats: 

Step 1 - I book my tickets
From your browser, access the official 2023 Rugby World Cup ticketing service official 2023 Rugby World Cup

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CTA login

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Enter your login details

If you are already logged in, go to the next step

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Click on the menu « ACCESSIBILITY BOOKING »

header tickets EN

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Click on the "LIST OF MATCHES" button

CTA list of matches

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Chose the match of your choice

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Select your disability

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Complete your booking by registering your payment.
Step 2 - I add my supporting documents
Go to "my documents" section of your ticketing account

CTA my documents

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CTA add a document

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Load your supporting documents


Our team will check your supporting documents before confirming your order. You will be able to follow the validation on "my documents" section of your ticketing account, and by email. If the document is refused, our team will contact you directly by email. You will have 24 hours after receipt of the email to load a proper document. If you don’t, your booking will be cancelled
Step 3 - I receive the order confirmation
If your request is complete (step 2 validated by our teams), you will receive an email validating your proof.
The payment of your order will then be made automatically and you will receive an order confirmation email.
If your order contains only accessibility tickets (with no companion, your order is definitively validated.